Privacy Policy

1.1 Personal Information

We collect information that you provide directly to us when you:

• Create an account
• Use the App's features
• Contact our support team

Personal information includes:

• Account Information: Name, email address, phone number, date of birth, gender
• Baby Information: Baby's name, date of birth, gender, birth measurements (weight, height, head circumference), birth type, blood type, allergies, medical notes
• Pediatrician Information: Pediatrician's name and contact information (if provided)
• Profile Photos: Photos you upload for your profile or baby profiles
• Communication Data: Messages you send through our support channels

1.2 Baby Tracking Data

When you use our App to track your baby's activities, we collect:

• Feeding Records: Feeding times, duration, type (breast, bottle, solid food), amounts
• Diaper Changes: Time, type (wet, dirty, mixed)
• Sleep Records: Sleep start/end times, duration, quality notes
• Growth Measurements: Weight, height, head circumference over time
• Health Information: Medications, symptoms, doctor visits, vaccination records
• Milestones: Developmental milestones and achievements
• Notes and Memories: Text notes and photos you add

1.3 Automatically Collected Information

When you use the App, we automatically collect:

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App features you use, time spent in app, interaction patterns
• Log Data: IP address, app crashes, system activity
• Location Data: Approximate location based on IP address (we do NOT collect precise GPS location)

1.4 Cookies and Tracking Technologies

We use:

• Authentication Tokens: To keep you logged in securely
• Analytics Cookies: To understand how you use the App (with your consent)
• Preference Cookies: To remember your settings (theme, language, units)

2.1 Provide and Improve Services

• Create and manage your account
• Enable baby tracking features
• Synchronize data across your devices
• Provide personalized recommendations and insights
• Send reminders and notifications (feeding, diaper changes, appointments)
• Generate growth charts and reports
• Improve App functionality and user experience

2.2 Communication

• Respond to your inquiries and support requests
• Send important updates about the App or our services
• Send promotional materials (only with your consent)

2.3 Security and Legal Compliance

• Detect and prevent fraud or abuse
• Comply with legal obligations
• Protect our rights and property
• Enforce our Terms of Service

2.4 Analytics and Research

• Understand usage patterns
• Conduct research to improve our services
• Create aggregated, anonymized statistics (never identifying individual users)

3.1 Family Sharing (With Your Consent)

• When you explicitly invite family members to share access to baby profiles
• Shared users can view and edit data according to permissions you set

3.2 Service Providers

We work with third-party service providers who help us operate the App:

3.3 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes (court orders, subpoenas)
• Protect our rights, privacy, safety, or property
• Investigate fraud or security issues

3.4 Business Transfers

If Whispie is acquired or merged with another company, your information may be transferred to the new owner, but this Privacy Policy will continue to apply.

4.1 Security Measures

We implement industry-standard security measures:

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS
• Secure Storage: Data at rest is encrypted in our database
• Authentication: Secure login with phone verification and optional two-factor authentication
• Access Controls: Limited access to personal data by authorized personnel only
• Regular Security Audits: We regularly review and update our security practices

4.2 Your Responsibility

• Keep your password secure and confidential
• Log out from shared devices
• Enable two-factor authentication
• Report any unauthorized access immediately

5.1 Access and Correction

You have the right to:

• Access your personal information
• Correct inaccurate information
• Update your profile at any time through the App settings

5.2 Data Portability

You can:

• Export your data in a machine-readable format (CSV/JSON)
• Transfer your data to another service

5.3 Deletion Rights

You can:

• Delete individual records (feeding, diaper, sleep entries)
• Delete baby profiles
• Delete your entire account and all associated data

5.4 Consent Management

You can control:

• Marketing Communications: Opt-out at any time in Settings
• Analytics: Disable analytics tracking in Settings
• Notifications: Manage notification preferences in Settings

5.5 GDPR Rights (EU Users)

If you are in the European Economic Area (EEA), you have additional rights:

• Right to be forgotten
• Right to restrict processing
• Right to object to processing
• Right to lodge a complaint with your supervisory authority

5.6 CCPA Rights (California Users)

If you are a California resident, you have the right to:

• Know what personal information we collect
• Request deletion of your personal information
• Opt-out of the sale of your information (we don't sell data)
• Non-discrimination for exercising your rights